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Patient Privacy

Holtsclaw Medical Centre - Summary of Notice of Privacy Practices

We must give you our Notice of Privacy Practices. It tells how the health information that we have about you may be used by us or shared with others. It also tells about your rights and our duties under federal and state privacy laws. This is a summary of the Notice.

Uses and Disclosures

We may use and share information about you under several circumstances. Sometimes we must obtain your authorization before we use or share that information, but other times we may use or share your information without your authorization and without telling you. Some of the reasons that we may use or share your information are:

  • to provide information about your health condition to others who may treat you;
  • to provide information about the treatment we provided to get paid by your health plan;
  • to report a communicable disease, abuse or criminal activity; and
  • to comply with a court order.
These are just examples. For more details about how we may use and share information about you, please read the attached Notice of Privacy Practices.

Your Rights

While the records we have about you belong to us, you have rights about the information in those records. For example, you have the right to see and copy the information we have about you and to ask us to correct any of the information you believe is incomplete or incorrect. Also, you may ask us for a list of the times we have shared your information with others. There are some exceptions to these rights. More details about this are also in the attached Notice of Privacy Practices.

Our Obligations

We must give you our Notice of Privacy Practices. We must use information about you the way we say we will in the Notice. We may change the Notice and the way we use and share information about you from time to time.

Our Notice of Privacy Practices is attached. Please read it carefully. If you have any questions or want more information, please contact the Practice Administrator.

 


  Holtsclaw Medical Centre. Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

When this Notice refers to .we. or .us,. it is referring to Holtsclaw Medical Centre or HMC.

This Notice describes how we will use and disclose your health information. The policies outlined in this Notice apply to all of your health information generated by Parkview Health, whether recorded in your medical record, invoices, payment forms, videotapes or other ways. These policies also apply to the health information gathered from other organizations by any health care professional, employee or volunteer who participates in your care.

Uses and Disclosures of Your Health Information

 

  1. In some circumstances we are permitted or required to use or disclose your health information without obtaining your prior authorization and without offering you the opportunity to object. These circumstances include:
    1. Uses or disclosures relating to treatment, payment and health care operations:
      1. Treatment. We may use or disclose your health information to provide, or to allow others to provide, treatment to you. An example would be if your primary care physician discloses your health information to another doctor for a consultation. Also, we may contact you with appointment reminders or information about treatment options or other health-related benefits and services that may be of interest to you.
      2. Payment.We may use and/or disclose your health information for the purpose of allowing us, as well as other organizations, to secure payment for the health care services provided to you. For example, we may inform your health insurance company of your diagnosis and treatment in order to assist the insurer in processing our claim for the health care services provided to you.
      3. Health Care Operations. We may use and/or disclose your information for the purposes of our day-to-day operations and functions. We may also disclose your information to another covered entity (health care provider, health plan or health care clearinghouse) to allow it to perform its day-to-day functions, but only to the extent that we both have a relationship with you. For example, we may compile your health information, along with that of other patients, in order to allow a team of our health care professionals to review that information and make suggestions concerning how to improve the quality of care provided at this facility. Also, we may contact you as part of our efforts to raise funds. All fundraising communications will include information about how you may opt out of future fundraising communications.
    2. To create materials that originally had any identifying information concerning you deleted from the final materials;
    3. When required by law;
    4. For public health purposes;
    5. To disclose information about victims of abuse, neglect, or domestic violence as required by law;
    6. For health oversight activities, such as audits or civil, administrative or criminal investigations;
    7. For judicial or administrative proceedings;
    8. For law enforcement purposes;
    9. To assist coroners, medical examiners or funeral directors with their official duties;
    10. To facilitate organ, eye or tissue donation;
    11. For certain research projects that have been evaluated and approved through a research approval process that takes into account patients. need for privacy;
    12. To avert a serious threat to health or safety;
    13. For specialized governmental functions, such as military, national security, criminal corrections, or public benefit purposes; and
    14. For workers. compensation purposes, as permitted by law.
  2. We may also use or disclose your health information in the following circumstances. However, except in emergency situations, we will inform you of our intended action prior to making any such disclosures and will, at that time, offer you the opportunity to object.
    1. Directories. We may maintain a directory of patients that includes your name and location within the facility, your religious designation, and information about your condition in general terms that will not communicate specific medical information about you. Except for your religion, we may disclose this information to any person who asks for you by name. We may disclose all directory information to members of the clergy.
    2. Notifications. We may disclose to your relatives or close personal friends any health information that is directly related to that person's involvement in the provision of, or payment for, your care. We may also use and disclose your health information for the purpose of locating and notifying your relatives or close personal friends of your location, general condition or death, and to organizations that are involved in those tasks during disaster situations.
Except as described above, disclosures of your health information will be made only with your written authorization. Except as allowed by Federal or State laws or rules, any information released from mental health records and any drug or alcohol treatment records will require your written authorization. You may revoke your authorization at any time, in writing, unless we have taken action based on your prior authorization, or if you signed the authorization as a condition of obtaining insurance coverage.

Your Rights

 

  1. To Request Restrictions. You have the right to request restrictions on the use and disclosure of your health information for treatment, payment or health care operations purposes or notification purposes. We are not required to agree to your request. If we do agree to a restriction, we will abide by that restriction unless you are in need of emergency treatment and the restricted information is needed to provide that emergency treatment. To request a restriction, submit a written request to the Contact listed on the final page of this Notice.
  2. To Limit Communications. You have the right to receive confidential communications about your own health information by alternative means or at alternative locations. This means that you may, for example, designate that we contact you only via e-mail, or at work rather than home. To request communications via alternative means or at alternative locations, you must submit a written request to the Contact listed on the final page of this Notice. All reasonable requests will be granted.
  3. To Access and Copy Health Information. You have the right to inspect and copy any health information about you other than information compiled in anticipation of or for use in civil, criminal or administrative proceedings, or certain information that is governed by the Clinical Laboratory Improvement Act. To arrange for access to your records, or to receive a copy of your records, you should submit a written request to the Contact listed on the last page of this Notice. If you request copies, you will be charged our regular fee for copying and mailing the requested information.

    Despite your general right to access your Protected Health Information, access may be denied in some limited circumstances. For example, access may be denied if you are an inmate at a correctional institution or if you are a participant in a research program that is still in progress. Access may be denied if the federal Privacy Act applies. Access to information that was obtained from someone other than a health care provider under a promise of confidentiality can be denied if allowing you access would reasonably be likely to reveal the source of the information. The decision to deny access under these circumstances is final and not subject to review.

    In addition, access may be denied if (i) access to the information in question is reasonably likely to endanger the life and physical safety of you or anyone else, (ii) the information makes reference to another person and your access would reasonably be likely to cause harm to that person, or (iii) you are the personal representative of another individual and a licensed health care professional determines that your access to the information would cause substantial harm to the patient or another individual. If access is denied for these reasons, you have the right to have the decision reviewed by a health care professional who did not participate in the original decision. If access is ultimately denied, the reasons for that denial will be provided to you in writing.

  4. Potential Costs. We follow the State of Indiana Guidelines in charging for medical records and copy services. 
  5. To a Paper Copy of this Notice. You have the right to obtain a paper copy of this Notice upon request.

Our Duties

 

  1. We are required by law to maintain the privacy of your health information and to provide you with this Notice of our legal duties and privacy practices.
  2. We are required to abide by the terms of this Notice. We reserve the right to change the terms of this Notice and to make those changes applicable to all health information that we maintain. Any changes to this Notice will be posted on our website (if applicable) and at our facility, and will be available from us upon request.

Complaints

You can complain to us and to the Federal Secretary of the Department of Health and Human Services if you believe your privacy rights have been violated. To lodge a complaint with us, please file a written complaint with the Contact listed below. This Contact person will also provide you with more information about our privacy policies upon request. No action will be taken against you for filing a complaint.

Designated Contact

  Practice Administrator, Holtsclaw Medical Centre 4666 W Jefferson Blvd Suite 140 - Fort Wayne, IN 46804
260-432-0100

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